The Impact of Inventory Levels on the Efficiency of an On-Premise Laundry

By Scott Pariser
Pariser Industries Inc.

While others who weigh in on this question will likely have better insight into how to best pre-sort and arrange linens in order to maximize washroom efficiency, one often overlooked yet critical component of production efficiency in On-Premise-Laundries, (OPLs) involves maintaining proper linen inventory and its extraordinary impact on a laundry’s ability to produce linen in an effective, timely and cost-effective manner.

Inadequately maintained linen pars in Hospitality and Healthcare facilities make staging, sorting and loading linens to maximize efficiency an impossible task.

Too often, physical inventories of linens that I have participated in have revealed par levels on certain daily use items at less than One Par. A Par of linen, in this case, is defined as “The Total Use of an individual linen item consumed by a resident/guest per daily period”. (not, “One such item per person per day”).

In the scenario described above, some items are required to be washed more than once per day and re-distributed to the respective rooms in order to prevent a critical run-out of linen at point of use. At the laundry level, this condition requires the laundry to process what it has in the soil room immediately as it is received, and often mixed with other classifications that should be sorted separately in order to fill washers to capacity, or it forces operators to run partial loads to get the work processed and back up to the floors.

Therefore, some items will either be washed longer or harder than necessary, increasing costs and decreasing linen life, or the washer will be under-loaded, resulting in wasted time, energy and labor.

In order to run an efficient and effective laundry operation in an OPL, linen levels must be such that the laundry is washing linen today for tomorrow’s use at the very least. (Most Departments of Health actually require “Three Par” linen levels to be in circulation, and while this may not be feasible for some facilities because of cash-flow or space considerations, Two Par is a likely MINIMUM threshold for each item’s inventory control).

With proper linen par levels in circulation, the laundry operation can stage its daily requirements appropriately, wash all like items together on the best-suited wash formulae, dry each item only the appropriate amount of time, and thereby effectively and efficiently process each day’s linen requirements with the least amount of related expenses (and STRESS) possible.

Benchmarking and Tracking; The Key to Constant Improvement

By Scott Pariser

Pariser Industries, Inc.

Benchmarking and tracking operational data is key to proper laundry management. National statistics, although not always a definitive goal for each and every laundry operation, can serve at a minimum as a guideline for managerial reference points in terms of laundry overview.

Even if national statistical benchmarks are unavailable to a laundry manager for comparison, tracking operational data from week to week, or longer period to period, enables one to establish a feel for individual operational production level norms, so that variations to the norm, up or down in the future, can be observed, evaluated and learned from. For example, why have our resulting statistics changed negatively from one period to another, or what happened positively speaking, when we made what we hoped was a beneficial operational change over the most recent period?

Specific data that has proven beneficial to operation management over time has included, but is not limited to the following:

  • Pounds of clean linen produced per period
  • Pounds of Rewash as a % of total production
  • Rag-Out (Linen that is not reclaimable) as a % of clean linen produced
  • Pounds of Linen Processed Per Operator Hour
  • Labor cost in $/Operator Hour
  • Utility Costs (if able to be determined) as $/LB clean linen produced
  • Linen Replacement in $/LB
  • Total cost to produce a lb of clean linen
  • Hours worked without a lost time accident

By tracking the above data, and either comparing these numbers to other “similar” operations or simply monitoring same after operational modifications are made, the laundry manager can more effectively manage and direct the successful outcome of their individual operations.

Tis the Season to Sell Repelling

By Mike Achin

Dry Cleaning Consultant for AristoCraft and Certified Dry Cleaning and Spotting Instructor

This is the time of year that Mother Nature is preparing the earth for hard times to come, better known as winter. What we find is numerous wet days in many forms; rain, drizzle, sleet, hail etc. depending on your location. As a dry cleaner, this season should not be called winter, it is repellent season.

If you are not pushing water repellency at your counter, you are missing the boat. You can perform a great service for your customers and at the same time make a nice little profit.

Cleaners tell me all the time that “It’s a good idea but it’s not that rainy in my area”, or, “I don’t have the time or space”. I understand what the owners are telling me but, I do not believe what I hear.

Reason #1 is the most common excuse, “not in my area”. Wherever I am, I look outside and ask, doesn’t it rain in this here? Is there dirt in this area? Do people wear clothes here? Obviously, the answer to all of the above is yes, so I usually tell the dry cleaner that if I stood by the counter on a busy day, I could get at least one-half of the coats coming in repelled and after I tell them why, they usually agree.

It has nothing to do with your area, it’s your mindset. If you don’t ask the customer if he wants his garment repelled, then you are right, you will not develop that service. If you do ask about repellency, you will be amazed at the results.

Train your employees and be prepared for the “Doubtful Dan”. He’s the customer who will always ask why? If you stare at them blankly and don’t have an answer, you will lose that sale every time. If however, you look the customer straight in the eye and say “Well Dan, not only will this coat shed water better (don’t say waterproof, we don’t do that) but it will also protect your garment from stains, give body to the jacket, and also add to the warmth their coat provides”. Say it with confidence and I guarantee that you will get a lot of sales.

Let’s not fall into a rut and only look for raincoats. We can repel topcoats, trench and car coats, golf jackets, ski suits, hunting clothes, cottons, slacks, dresses, table linens, sport coats, rugs, ties and many other items. You are limited only by your imagination.

The last hint I gave you will save you hours of time on the spotting board. By repelling ties you are putting a thin layer of wax over the tie. When the gentleman spills food (and we always do) the stain will either be repelled, or if it does catch it, it will be a lot easier to remove, due to the fact that the stain will set on the wax and not the fabric itself.

Most times, after dry cleaning, the stain and repellency will be gone and you can repel the tie again, without ever getting close to the spotting board.

Obviously, repelling ties in not only a winter tip, it’s a year round tip that will save you valuable time and make extra money!